NURS 635 Optimizing the Complex Health Care System
Within this course, students will use a systems approach to explore the organizational structures that influence health care quality and positive patient outcomes. With an emphasis on the importance of interdisciplinary collaboration, students will explore various concepts of quality improvement including clinical and service quality planning, control and improvement initiatives, models and tools for process improvement, and the importance and use of metrics in daily operations. Guided by the roles and responsibilities of the nurse administrator outlined in the standards of practice for nursing administration, students will explore additional topics including strategic planning and management, high reliability organizations, patient safety and legal and regulatory compliance, the role of accreditation organization requirements in patient safety; evidence-based outcomes and standards of care; the development and archiving of reports, data, and device evidence in medical error situations, and managing patient safety compliance through credentialing of health care professionals. Prerequisite: Admission to the MSN program or Division of Nursing approval.